Refund and Returns Policy

Last updated: 1/23/26

1. General Information

Sharktooth Finatic, LLC (“we”, “us”, “our”) wants you to be satisfied with your purchase.
This Returns and Refunds Policy explains when and how you can return items and request a refund for orders placed on www.sharktoothfinatic.com .

If you have any questions, contact us at sharktoothfinatic@gmail.com .

2. Eligibility for Returns and Refunds

  • Refunds are accepted within 30 days of receiving your order.
  • Eligible items must be:
    • Unworn
    • Unwashed
    • In their original packaging

Items that do not meet these conditions may not be approved for a refund.

3. Non-Returnable / Final Sale Items

The following items are non-returnable and not eligible for refunds:

  • Custom orders
  • Stickers
  • Keychains

All sales are final on these products.

4. Return Shipping

  • Customers are responsible for return shipping costs.
  • We recommend using a trackable shipping service and keeping your receipt or proof of postage, as we are not responsible for items lost in transit on their way back to us.

5. How to Request a Return or Refund

To start a return or refund request:

  1. Email us at sharktoothfinatic@gmail.com within 30 days of receiving your order.
  2. Include your:
    1. Order number
    2. Name
    3. The item(s) you wish to return
    4. Brief reason for the return (e.g., wrong size, not as expected)

We will respond with instructions on where to send your return, if it is eligible.

6. Inspection and Approval

  • Once we receive your returned item, we will inspect it to confirm it meets our return conditions (unworn, unwashed, original packaging).
  • We will notify you by email whether your return has been approved or denied.
  • If approved, your refund will be processed as described below.

7. Refunds

  • Approved refunds will be issued to the original payment method used at checkout.
  • We will refund the product price minus any original shipping charges, unless the return is due to our error or a defective item.
  • Processing times may vary depending on your bank or card issuer, but it may take several business days for the refund to appear on your statement after we issue it.

8. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect:

  1. Contact us at sharktoothfinatic@gmail.com as soon as possible after delivery.
  2. Include your order number and clear photos of:
    1. The item
    2. The packaging
    3. The specific damage/issue

If the issue is confirmed, we will work with you to offer a replacement, store credit, or refund. In these cases, we may cover return or replacement shipping at our discretion.

9. Exchanges

We do not guarantee item-for-item exchanges because inventory may be limited. If you would like a different item or size:

  • You may return the eligible item as described above, and
  • Place a new order for the desired product.

10. Changes to This Policy

We may update or modify this Returns and Refunds Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Site after any changes constitutes your acceptance of the revised policy.